Responding with Precision: Successful Emergency Repairs in Twizel

In November 2024, Repair House addressed an urgent request to repair a Twizel home damaged by a fallen tree. Demonstrating our commitment to efficiency and precision, our team responded with unmatched speed to restore safety and functionality.

Coordinated Action from Start to Finish

The request came through at 3:38 p.m., and within one minute, Repair House got straight to work, confirming the job and setting plans into motion. By 3:49 p.m., we had reached out to the homeowner to provide updates and reassurance. System updates followed, ensuring everything was in place for a smooth response.

On-Site Expertise and Swift Action

By 4:30 p.m., just 52 minutes after the initial alert, four Repair House tradespeople arrived on-site to assess the situation and secure the property. The team’s immediate focus was on safely removing the fallen tree to prevent further damage, followed by stabilising the roof to mitigate risks.

Optimising Efficiency Through Integrated Technology and Network

Repair House's efficiency is driven by our custom software and mobile apps, which connect our nationwide network of skilled tradespeople. This system ensures real-time engagement between clients, tradespeople, and technology, delivering swift and reliable service.

“Helping people in crisis is central to Repair House,” says Luke, Repair House Director. “Our work often requires us to step in and help by necessity. Beyond Repairs, Building Trust isn’t just our slogan—it’s our purpose.

Delivering Quality Under Pressure

This project highlighted Repair House’s ability to manage emergencies with professionalism and technical expertise. Our streamlined processes, supported by advanced technology, ensured the homeowner's peace of mind while delivering timely, high-quality repairs. Repair House continues to set a benchmark for excellence in property repairs.